Top Reasons to Implement Online Food Delivery System Your Restaurant
The smartest thing a restaurant could do for its long-term stability and profitability is to have its own online food ordering and delivery system. Online food delivery system give your restaurant the power to reach food lovers and create your own brands like UberEats, Zomoato, and others.
Quick Summary: Are you a restaurant owner struggling with ways to deliver your food online? Or, are you starting a new restaurant and overwhelmed with the idea of having your own food delivery system or partnering with a third-party food ordering and delivery platform? Or, are you already using food aggregator sites and considering to implement your own? Let us help you understand the significance of implementing your food delivery system where your customers can explore, order and get delivered online from the comfort of their homes and offices.
We are in the digital world where all our needs and demands are fulfilled with just a few clicks. In every industry, whether it is hospitality, food & beverages, manufacturing or entertainment, the sector is immune to digital advent. For restaurants, digital solutions are a boon. Whether a consumer or provider, everyone can satiate their needs with comfort. Given the outstanding digital atmosphere, if you have yet to have your own online food ordering and delivery system and depend on your third-party aggregator partners, you are losing out on the most crucial moment.
In this article, we have explored all the benefits that you get after implementing your own online food ordering and delivery applications. But let’s begin with the basics first.
Did you know 81% of Indian consumers order food using food delivery apps, whereas 70 of customers from across the globe prefer to order food online?
According to Statista, around 1.93 billion people order food online in 2023, while indicators suggest that the growth is consistent and will reach the 2.52 billion mark in 2028.
As far as revenue in the food delivery market is concerned, it is also growing incessantly like never before. The same research platform found in its report that the food delivery market to generate US$1.22tn revenue in 2024. At the same time, it is expected to reach 1.79 trillion in 2028.
The data given here suggest that people love ordering food online. The following finding is heartwarming for you (if you are considering implementing your own food delivery system), as 70% of consumers prefer ordering food directly from restaurants rather than third-party delivery. At the same time, 60% of USA consumers ordered online directly from the restaurant website in 2020.
With this finding, you must have understood that having your own or in-house online food ordering system is the need of the hour. Apart from data, there are various reasons you should implement a restaurant ordering system instead of partnering with third-party food delivery. Now, explore each point and compare it with other top food delivery apps.
What is the purpose of the online food delivery system?
Online food delivery systems allow restaurants and food businesses to serve their customers at their doorsteps. Restaurants can manage a digital menu, accept orders online, accept payments, and automate other operations using a food ordering and delivery mobile app.
The major benefit of the Online Food delivery System for Restaurants and food businesses is that they won’t have to rely on third-party aggregators like Swiggy, UberEats, or Zomato. With their own restaurant ordering system, they don’t need to compromise on their share of profits and can also develop a brand image for their restaurant. Thus, investing in an online food delivery app can bring you higher revenues in the long run.
Benefits of Online Food Delivery System for restaurants
When you have a restaurant, you cannot ignore the benefits of an online food delivery system. And, if you are having your in-house food delivery app, it’s going to add yet another feather to its cap. Here are the top benefits of using a food ordering and delivery system for your restaurants.
Here are the key benefits of an online restaurant ordering and delivery system:
Increased Food Orders
Improved Order Accuracy
Quality Customer Experience
Easier Ordering and Delivery
Fewer Abandoned Orders
Payment Comes First
Cost savings
Better customers data
No commissions to pay
Brand Recognition & Marketing
Streamlined Operations
Monitor Expenses & Business Progress
No Shared Profits
Let’s explore each point in detail;
#1:Increased Food Orders
Every restaurant owner invests in an online food delivery app to boost their sales and get more orders. 63% of consumers find it more convenient to get delivery than dining out with a family.
They can have their favorite food served on their couch with all the safety and hygiene. Moreover, they can enjoy discounts and special offers to aid their budgets.
Secondly, the mouth-watering food images on the menu attract more food orders. So, restaurant owners have greater opportunities to increase restaurant sales and revenues.
#2: Improved Order Accuracy
Traditional restaurants constantly struggle to keep up with daily insights. For example, how many customers did you serve throughout the day? Besides, an online ordering system lets your kitchen staff know how many orders they have and what to prepare. They get time to deliver the best and check the order twice or even thrice if the food has been adequately prepared.
#3: Quality Customer Experience
With your in-house online ordering system, you give your customers an easy and handy tool to order food online and reorder when they need it. Besides, as we have discussed, more customers prefer to order food online; if you are providing them with a user-friendly system, it increases the trust and confidence of customers.
#4: Easier Ordering and Delivery
Online ordering and delivery systems enable customers and restaurants to manage things easily. While your customers can easily place orders and get their desired food delivered at their convenience, you can keep your restaurant organised and serve more customers.
#5: Fewer Abandoned Orders
Abandoned order…! It’s the story of the past. With an online ordering system, you can reach your customers directly with many offers, discounts and quality food. It reduces the chances of order abandonment.
#6: Payment Comes First
When you have a system in place, your customers pay online right before they place an order. Even if you offer cash on delivery facilities, you get instant benefits from having a system in place.
#7: Cost savings
When a consumer orders food from a third-party delivery app, either you or your customers pay around 30 to 40% additional costs. The third part is food delivery charges heavier, as you can take the example of DoorDash fees. With your in-house food delivery app, you help your customers save these costs. Apart from this, implementing an online ordering system is cheaper and beneficial in the long run.
#8: Better customers data
With third party food delivery apps, it depends on the agreement if your delivery partner will share customer’s insights and data with you or not. With an in-house food delivery system, you get customers’ data at No cost. With those data, you can make informed marketing decisions and take other steps to improve your services. Apart from all these, when you have a proper in-house online food delivery system, you get daily, weekly and monthly insights, and it helps you look through every aspect of restaurant management and customer management.
#9: No commissions to pay
Do you know how much commissions you must pay when partnering with a third-party food delivery app? It takes 30 to 40% of your total earnings. Yes, you heard it right. If you partner with a third-party food delivery app, you must pay 30% or 40% of the total order to 3rd third-party food delivery Platform. You can save those commissions and use those amounts to provide better services to your customers and improve the quality of food. Insult with your in-house food delivery system, you don’t have to pay even a single penny as commission to others.
#10: Brand Recognition & Marketing
70% of consumers prefer ordering directly from a restaurant so that their money and the profits go straight to the restaurant and not a third party.
If a restaurant has its personalized branded restaurant food delivery app, it works like a 24/7 marketing tool without spending a fortune on advertising and other expensive promotional activities. It is an opportunity for restaurants to create a strong online presence and brand recognition for their food business.
With their own on-demand food delivery app, they can showcase their restaurant culture, flaunt their unique benefits, and create discounts and special offers focusing on their target customers.
Thus, they can turn potential users into loyal customers who will stay with their brand for the years to come.
#11: Streamlined Operations
An online food ordering software streamlines the entire restaurant ordering and delivery operations. Restaurant owners can take orders online, make deliveries, receive payments, manage customer feedback, and much more on a single dashboard of the on-demand food ordering and delivery app. Thus, it enhances operational efficiency and reduces the manual burden.
A streamlined food ordering and delivery system helps restaurant owners make faster and on-time deliveries. Besides, restaurant owners can track their past, ongoing, and pending deliveries.
Moreover, an integrated Customer Relationship Management (CRM) system helps restaurants get an insight into their customers’ food ordering preferences. They can use this data to plan better customer services and marketing strategies and develop a stronger relationship with their customers.
#12: Monitor Expenses & Business Progress
The on-demand food delivery system generates precise reports on important business activities like the number of orders & deliveries, expenses, commissions, profits, and more. Thus, it gives restaurant owners a data-driven insight into the entire business expenses and revenues.
They can also evaluate overall business progress and profitability from the reports and plan future strategies accordingly.
#13: No Shared Profits
Owning a personal branded online restaurant delivery system would mean, restaurants don’t have to pay delivery companies like Doordash, UberEats, and Swiggy commission fees of up to 35%.
Restaurants around the world are organizing their restaurant push delivery services to lower their fees as online deliveries have become massively crucial post-pandemic. But partnering with aggregator apps would mean giving away their hard-earned cash to these third-party platforms. Thus, there is no use in all the hustle when they can’t get their desired profits.
The solution to this problem is to have an in-house food delivery system and cherish all the profits for yourself.
A SaaS-based online food delivery app like Foodiv is one that restaurants can use for a minimal monthly subscription. Each restaurant has different needs, business models, and budgets, based on which they can choose the best online food ordering system for their restaurant.
Subscription-based food delivery apps have significant benefits of being the first choice among restaurant business owners. Have a look at the key benefits of the SaaS-based food ordering and delivery platform.
Budget– SaaS-based food delivery apps are the perfect choice for business owners with a limited budget.
No upfront cost– SaaS reduces upfront costs as business owners do not need to invest in development.
Easy to Setup– SaaS-based food delivery platforms are easy to set up and demand less infrastructure support.
Instant Launch– SaaS-based food delivery apps are ready to launch as they are pre-built. Restaurant owners need not wait for months or even days. They can immediately launch their apps and start getting food orders.
Customization– It is possible to customize the features and design of the saas-based food delivery suite.
With Foodiv, restaurants can instantly enter the online food industry and need not wait till the application is developed. Restaurant owners can connect their single restaurant or restaurant chains to the delivery model in no time. Look at some of the key advantages of choosing Foodiv as your online food ordering platform.
Food business owners can increase their visibility among customers as 90% of customers research a restaurant online before ordering food. It solves their challenge of reaching out to new customers.
Restaurants can continue serving customers with an online food delivery app. To gain customers’ trust and increase sales, they can follow and provide food deliveries with all the covid safety guidelines. For instance, contactless deliveries, safety masks, sanitized food parcels, and more.
Restaurant owners can offer personalized features to satisfy the needs of their targeted customer base. They can update and customize their menus instantly, offer covid safety features, provide personalized offers and discounts, etc. It can help them immediately boost their sales and also gain customer loyalty.
Interested in Upgrading your Restaurant to Online Food Ordering?
Having an on-demand food delivery system has become necessary for restaurant businesses to achieve success. Many food businesses enjoy a leaping advantage over their competitors with an in-house online food ordering software.
If you still don’t have an online food ordering and delivery system for your restaurant business, you are losing tremendous profits and a customer base for your business.
With Foodiv, you can launch Your own ordering app on monthly subscriptions plan. With our SaaS-Based Food Delivery Business Solutions, you can level up your business and your revenues.
You can choose a subscription model based on your budget and business needs and get our on-demand food delivery solution in no time.
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